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Returns and Refund Policy

We hope that you are delighted with your 2G Flicx Pitch. We aim to provide detailed and accurate product information with lots of images and case histories to guide your purchase. However if you have received the goods and there is damage to the product or you are not satisfied with your purchase and wish to get a refund please read on.

1. Faulty Items:
If there is any fault to your 2G Flicx Pitch when received through either a manufacturing defect or delivery damage, we will provide either a full refund or replace any parts to ensure your 2G Flicx Pitch is in full working order. We also provide a 5 YEAR WARRANTY so any genuine faults with the product during this time will be covered.

Address: Flicx UK, Walltree House Farm, Steane, Brackley, NN13 5NS, UK

2. Returning Items:
If for any reason you are not entirely satisfied, you may return any item for a full refund or exchange within 30 days from the date on your order. However, we cannot accept returned goods that we reasonably believe to have been used for any period of time. In such circumstances, we will notify you that no refund will be available, and you will be responsible for arranging for such goods to be returned to you within 30 days of our notification.

Returns Address: Flicx UK, Walltree House Farm, Steane, Brackley, NN13 5NS, UK

Please contact us in writing if you wish to have a refund on your 2G Flicx Pitch purchase then re-package the goods in their original packaging, post the goods back to us (this is at cost to the customer) and we will arrange the exchange or refund for you.

Refunding your money:

If you require a refund we will refund the full price paid by you for the goods within seven (7) days of receiving your returned goods, provided that you have returned the goods to us according to our returns policy within 30 working days of the order date. No delivery or courier charges, special delivery or recorded delivery costs will be refunded for returns unless the product is damaged. Refunds will only be made against the original credit/debit/gift card used.

What our Clients say...

“The 2G Flicx Pitch will enable us to play cricket where we couldn’t before. It was easy to set up and gives a good playing surface for our students to practice and play matches on, increasing our participation greatly”.

Paul Harrison, Director of Sport , William Perkin C of E School

“Bute County fully endorse the obvious logic in purchasing a Flicx 2G wicket. The benefits are numerous and it’s very easy for two people to transport and then quickly roll out to get the game started.”

David Mackay. Bute County CC

“Flicx is more than just a cricket pitch, it’s an enabler to change lives. The standard of batting from the Timor-Leste players has improved significantly in just the short time we have been using the pitch”

Mark Young, Timor- Leste Cricket

Michael Brookes, Director of Cricket, Harpenden CC

“Our new pitch allows an even playing field for the batsman and bowlers, helps the youngsters develop their skills as well as provides a set-up for adults to hone their skills. We truly believe that the 2G Flicx is to play a catalyst for us as a club to reach one of our true goals and that is to create opportunities for more people to enjoy the global game!!”

Utah Lions, USA

“The kids absolutely loved playing on the 2G Flicx pitches with parents and families all wanting to take photos! If it wasn’t for the pitches our tour would not have been the success that it was and the team here at the Sixers will be utilising them further with our community events, clinics and for our Fan Day here at the SCG and throughout the season”

Liz McPherson, Fan, Activation and Community Manager, Sydney Sixers, Australia

“The versatility of this product allows Middlesex Cricket to take the game to communities where there is poor or low provision of cricket pitches, it also allows us to increase playing sites in London where green space is in high demand and unfortunately reducing!

Katie Berry, Middlesex Cricket

“Bute County fully endorse the obvious logic in purchasing a Flicx 2G wicket. The benefits are numerous and it’s very easy for two people to transport and then quickly roll out to get the game started.”

David Mackay, former chairman of Bute County CC

“We used our 2G Flicx Pitch for a hard ball match weekend – 3 matches – with seniors in Iceland and it played very well in a challenging environment.
We even had a 100 scored in the last T20 game”!

Darren Talbot, Iceland Cricket

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