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RETURNS AND REFUND POLICY

We hope that you are delighted with your 2G Flicx Pitch. We aim to provide detailed and accurate product information with lots of images and case histories to guide your purchase. However if you have received the goods and there is damage to the product or you are not satisfied with your purchase and wish to get a refund please read on.

1. Faulty Items:
If there is any fault to your 2G Flicx Pitch when received through either a manufacturing defect or delivery damage, we will provide either a full refund or replace any parts to ensure your 2G Flicx Pitch is in full working order. We also provide a 5 YEAR WARRANTY so any genuine faults with the product during this time will be covered.

Address: Flicx UK, Walltree House Farm, Steane, Brackley, NN13 5NS, UK

2. Returning Items:
If for any reason you are not entirely satisfied, you may return any item for a full refund or exchange within 30 days from the date on your order. However, we cannot accept returned goods that we reasonably believe to have been used for any period of time. In such circumstances, we will notify you that no refund will be available, and you will be responsible for arranging for such goods to be returned to you within 30 days of our notification.

Returns Address: Flicx UK, Walltree House Farm, Steane, Brackley, NN13 5NS, UK

Please contact us in writing if you wish to have a refund on your 2G Flicx Pitch purchase then re-package the goods in their original packaging, post the goods back to us (this is at cost to the customer) and we will arrange the exchange or refund for you.

Refunding your money:

If you require a refund we will refund the full price paid by you for the goods within seven (7) days of receiving your returned goods, provided that you have returned the goods to us according to our returns policy within 30 working days of the order date. No delivery or courier charges, special delivery or recorded delivery costs will be refunded for returns unless the product is damaged. Refunds will only be made against the original credit/debit/gift card used.

WHAT OUR CLIENTS SAY...

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“Flicx is more than just a cricket pitch, it’s an enabler to change lives. The standard of batting from the Timor-Leste players has improved significantly in just the short time we have been using the pitch”
Mark Young
Timor- Leste Cricket
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The portability of the Flicx Pitch negated the issue of lack of space allowing the pitch to be put down on existing soccer and baseball fields which are currently more popular sports in Colombia. The pitch has provided the opportunity for cricket to flourish in Colombia as well as create the awareness it has needed to grow.
Andrew Wright
Cricket Colombia
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“We had a great weekend in Rotorua watching the young junior cricketers play on the 2G Flicx match pitch. It was great to watch such amazing young talent play. The 2G Flicx Pitch performed extremely well and the young cricketers and their families watched as they played under the lights, which is a once in a lifetime experience.
Mark Chapman
Rotorua Little League Cricket
Location: New Zealand
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“The Grassroots Cricket Fund helped Launceston Cricket Club purchase a Flicx Pitch. This has allowed the club to host junior matches on the outfield of our home ground at the NTCA complex, and it has also been used for senior training. We are grateful that the purchase of a Flicx Pitch has expanded the access we have to playing and training facilities”
Glenn Joyce
Launceston Cricket Club
Location: Australia
LCC
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“We used our 2G Flicx Pitch for a hard ball match weekend – 3 matches – with seniors in Iceland and it played very well in a challenging environment. We even had a 100 scored in the last T20 game”!
Darren Talbot
Iceland Cricket
Location: Europe
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“In the summer of last year, we purchased two more Flicx pitches and have spread them around the country hosting our adult leagues. You cannot put a price on what the Flicx pitch has done for cricket in Israel – it is without a doubt the best investment that we have made and without it, we would have no facilities”
Herschel Gutman
Israel Cricket Association
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The main aim of the Kent Cricket Club Sierra Leone is to engage young people from a range of backgrounds in areas affected by disaster, youth crime and anti-social behaviour. Many of the young people KCC has bought under its wing face an uncertain future and cricket has given them support, friendship, purpose and hope. The KCC have hosted regular Beach Cricket festivals on a Flicx Pitch
Kent Cricket Club, Sierra Leone
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“The 2G Flicx Pitch has been brilliant for us, we have been able to use for our Ladies softball, U11 softball and U11 hardball matches. It provides good consistent boundary and players can play their shots. “
Jake Cheesman
Penhurst CC
Location: U.K
PPCC
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There is no better solution on the market for clubs in New Zealand who are looking to increase their capacity whilst still offering a realistic cricket experience to both batsmen and bowlers.”
Neeraj Kumar
Complete Cricket
Location: New Zealand

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