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RETURNS AND REFUND POLICY

We hope that you are delighted with your 2G Flicx Pitch. We aim to provide detailed and accurate product information with lots of images and case histories to guide your purchase. However if you have received the goods and there is damage to the product or you are not satisfied with your purchase and wish to get a refund please read on.

1. Faulty Items:
If there is any fault to your 2G Flicx Pitch when received through either a manufacturing defect or delivery damage, we will provide either a full refund or replace any parts to ensure your 2G Flicx Pitch is in full working order. We also provide a 5 YEAR WARRANTY so any genuine faults with the product during this time will be covered.

Address: Flicx UK, Walltree House Farm, Steane, Brackley, NN13 5NS, UK

2. Returning Items:
If for any reason you are not entirely satisfied, you may return any item for a full refund or exchange within 30 days from the date on your order. However, we cannot accept returned goods that we reasonably believe to have been used for any period of time. In such circumstances, we will notify you that no refund will be available, and you will be responsible for arranging for such goods to be returned to you within 30 days of our notification.

Returns Address: Flicx UK, Walltree House Farm, Steane, Brackley, NN13 5NS, UK

Please contact us in writing if you wish to have a refund on your 2G Flicx Pitch purchase then re-package the goods in their original packaging, post the goods back to us (this is at cost to the customer) and we will arrange the exchange or refund for you.

Refunding your money:

If you require a refund we will refund the full price paid by you for the goods within seven (7) days of receiving your returned goods, provided that you have returned the goods to us according to our returns policy within 30 working days of the order date. No delivery or courier charges, special delivery or recorded delivery costs will be refunded for returns unless the product is damaged. Refunds will only be made against the original credit/debit/gift card used.

WHAT OUR CLIENTS SAY...

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There is no better solution on the market for clubs in New Zealand who are looking to increase their capacity whilst still offering a realistic cricket experience to both batsmen and bowlers.”
Neeraj Kumar
Complete Cricket
Location: New Zealand
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“We used our 2G Flicx Pitch for a hard ball match weekend – 3 matches – with seniors in Iceland and it played very well in a challenging environment. We even had a 100 scored in the last T20 game”!
Darren Talbot
Iceland Cricket
Location: Europe
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“The Grassroots Cricket Fund helped Launceston Cricket Club purchase a Flicx Pitch. This has allowed the club to host junior matches on the outfield of our home ground at the NTCA complex, and it has also been used for senior training. We are grateful that the purchase of a Flicx Pitch has expanded the access we have to playing and training facilities”
Glenn Joyce
Launceston Cricket Club
Location: Australia
LCC
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“With restricted access to the club’s indoor facilities, the Flicx Pitch has been a complete success and a genuine alternative hosting cricket on a local hockey astro under the floodlights. It has enabled our junior section to continue playing into the autumn and winter uninterrupted providing good grip and a responsive, hard wearing surface for a good bounce”
Paul Hacker
Eastbourne CC Chairman 
Location: U.K
Eastbourne
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“The 2G Flicx Skills Pitch has been a fantastic addition for our cricketers for their winter training. Both batters and bowlers have benefited from more visual cues and targets, both individually and against each other”
Simon Francis
Warwick School
Location: U.K
Warwick
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“Flicx have created a cricket wicket more true than any other artificial any of us have played on. Favouring neither batsmen nor bowlers, this is an excellent piece of kit which will help youngsters develop their cricket and adults hone their skills – highly recommended for any club.”
Alex Britten
Southwold Cricket Club
Location: U.K
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“With no groundsman or expertise to prepare grass wickets, a 2G Flicx Pitch made a lot of sense for us and absolutely transformed the standard of cricket that we could teach. We now also play matches against other schools whilst our better cricketers no longer have to play shots on a makeshift, bobbly football pitch.”
Mark Costin
Sacred Heart School, Battersea
Location: U.K
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“The experience we’ve got from Flicx has been really good. The great thing about the pitch is that you literally roll it up and move it to a new area. It’s very easy to do. It’s the sort of thing, as a parent, that you can leave your kids comfortably playing on their own. You’re not going to get a ball up around your head or ankles.”
David Redshaw
Home
Location: U.K
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“We have been playing cricket on 2G Flicx cricket pitch in Texas, USA since 2015. We are very pleased with how easy it is to set up cricket pitch on any ground surface you want to play cricket. We have played with regular leather balls and hard tennis balls and the bounce has been very consistent. The synthetic surface provides good grip for both the batsmen and bowler. The Flicx pitch is available in full length (22 yards) and half length (11 yards) and is priced reasonably. The Flicx customer support team has been very friendly to answer any questions and share information on how to properly use the pitch”
Hiren Joshi
Location: U.S.A

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DOWNLOAD YOUR FREE COPY OF THE 2023/24 2G FLICX PITCH BROCHURE

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