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RETURNS AND REFUND POLICY

We hope that you are delighted with your 2G Flicx Pitch. We aim to provide detailed and accurate product information with lots of images and case histories to guide your purchase. However if you have received the goods and there is damage to the product or you are not satisfied with your purchase and wish to get a refund please read on.

1. Faulty Items:
If there is any fault to your 2G Flicx Pitch when received through either a manufacturing defect or delivery damage, we will provide either a full refund or replace any parts to ensure your 2G Flicx Pitch is in full working order. We also provide a 5 YEAR WARRANTY so any genuine faults with the product during this time will be covered.

Address: Flicx UK, Walltree House Farm, Steane, Brackley, NN13 5NS, UK

2. Returning Items:
If for any reason you are not entirely satisfied, you may return any item for a full refund or exchange within 30 days from the date on your order. However, we cannot accept returned goods that we reasonably believe to have been used for any period of time. In such circumstances, we will notify you that no refund will be available, and you will be responsible for arranging for such goods to be returned to you within 30 days of our notification.

Returns Address: Flicx UK, Walltree House Farm, Steane, Brackley, NN13 5NS, UK

Please contact us in writing if you wish to have a refund on your 2G Flicx Pitch purchase then re-package the goods in their original packaging, post the goods back to us (this is at cost to the customer) and we will arrange the exchange or refund for you.

Refunding your money:

If you require a refund we will refund the full price paid by you for the goods within seven (7) days of receiving your returned goods, provided that you have returned the goods to us according to our returns policy within 30 working days of the order date. No delivery or courier charges, special delivery or recorded delivery costs will be refunded for returns unless the product is damaged. Refunds will only be made against the original credit/debit/gift card used.

WHAT OUR CLIENTS SAY...

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“I see big potential for Flicx in India and other countries where new facilities need to be created in a cost effective way. We are really happy with how our pitches stationed across Rajasthan are performing and think there will be a huge appetite for this roll out concept, in other states too. We are happy to help more people play cricket on a surface which performs really well in subcontinent conditions and it really gives our young players the best possible start to their cricketing journeys”.
Pawan Goyal
Rajasthan Cricket Association
Location: India
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“With no groundsman or expertise to prepare grass wickets, a 2G Flicx Pitch made a lot of sense for us and absolutely transformed the standard of cricket that we could teach. We now also play matches against other schools whilst our better cricketers no longer have to play shots on a makeshift, bobbly football pitch.”
Mark Costin
Sacred Heart School, Battersea
Location: U.K
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“I was looking for something in the garden with a realistic bounce. It looked ideal for us. It’s weather-proof and straightforward. The thought of Michael not playing for weeks on end would have driven him mad! This has been fantastic for him. Michael loves the pitch and uses it every day.”
Kate
Home
Location: U.K
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The main aim of the Kent Cricket Club Sierra Leone is to engage young people from a range of backgrounds in areas affected by disaster, youth crime and anti-social behaviour. Many of the young people KCC has bought under its wing face an uncertain future and cricket has given them support, friendship, purpose and hope. The KCC have hosted regular Beach Cricket festivals on a Flicx Pitch
Kent Cricket Club, Sierra Leone
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“Purchasing a Flicx Pitch was one of the best decisions the Club has made to date. We now play most of our games on the 2G Flicx Pitch and are able to experience cricket as it should be – on a true ground with a true pitch. This experience has helped us improve tremendously over other local teams in the area “
Manik Kuchroo
President and Captain of the Harvard Cricket Club
Location: U.S.A
HCC
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“The kids absolutely loved playing on the 2G Flicx pitches with parents and families all wanting to take photos! If it wasn’t for the pitches our tour would not have been the success that it was and the team here at the Sixers will be utilising them further with our community events, clinics and for our Fan Day here at the SCG and throughout the season”
Liz McPherson, Fan, Activation and Community Manager
Sydney Sixers
Location: Australia
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“Playing on a Flicx Pitch does help with the quality of the games and more runs have been scored especially with the mini pitches where there has been a significant upgrade with the standards”. The 2G Flicx Pitch has met all our expectations, it’s a great product and requires less ground preparation and maintenance versus preparing a natural turf wicket.”
William Belford
Holywood CC
Location: U.K
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“The 2G Flicx cricket pitch helped us tremendously with our pop-up cricket events as we are able to take the game of cricket anywhere. The upgraded 2G surface provides such good pace and bounce even in areas that you would never be able to play cricket usually while the colour coded tiles in the 2G Flicx skills pitch help aspiring cricketers to focus on their areas when bowling and batting. It also makes the game look more fun and exciting”
Nick Robinson, Project Officer
Yorkshire Cricket Foundation
Location: U.K
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“For the CKPLP we were looking for a surface that was true, safe, and most importantly would not be impacted by the conditions. Flicx pitches not only do all this, but they also look amazing. The kids have really felt special, playing a tournament under lights, set off by a bright coloured pitch with logos on it.”
Nick Bentley
CKPL
Location: U.K
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