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RETURNS AND REFUND POLICY

We hope that you are delighted with your 2G Flicx Pitch. We aim to provide detailed and accurate product information with lots of images and case histories to guide your purchase. However if you have received the goods and there is damage to the product or you are not satisfied with your purchase and wish to get a refund please read on.

1. Faulty Items:
If there is any fault to your 2G Flicx Pitch when received through either a manufacturing defect or delivery damage, we will provide either a full refund or replace any parts to ensure your 2G Flicx Pitch is in full working order. We also provide a 5 YEAR WARRANTY so any genuine faults with the product during this time will be covered.

Address: Flicx UK, Walltree House Farm, Steane, Brackley, NN13 5NS, UK

2. Returning Items:
If for any reason you are not entirely satisfied, you may return any item for a full refund or exchange within 30 days from the date on your order. However, we cannot accept returned goods that we reasonably believe to have been used for any period of time. In such circumstances, we will notify you that no refund will be available, and you will be responsible for arranging for such goods to be returned to you within 30 days of our notification.

Returns Address: Flicx UK, Walltree House Farm, Steane, Brackley, NN13 5NS, UK

Please contact us in writing if you wish to have a refund on your 2G Flicx Pitch purchase then re-package the goods in their original packaging, post the goods back to us (this is at cost to the customer) and we will arrange the exchange or refund for you.

Refunding your money:

If you require a refund we will refund the full price paid by you for the goods within seven (7) days of receiving your returned goods, provided that you have returned the goods to us according to our returns policy within 30 working days of the order date. No delivery or courier charges, special delivery or recorded delivery costs will be refunded for returns unless the product is damaged. Refunds will only be made against the original credit/debit/gift card used.

WHAT OUR CLIENTS SAY...

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The main aim of the Kent Cricket Club Sierra Leone is to engage young people from a range of backgrounds in areas affected by disaster, youth crime and anti-social behaviour. Many of the young people KCC has bought under its wing face an uncertain future and cricket has given them support, friendship, purpose and hope. The KCC have hosted regular Beach Cricket festivals on a Flicx Pitch
Kent Cricket Club, Sierra Leone
Location: Rest Of The World
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“Purchasing a Flicx Pitch was one of the best decisions the Club has made to date. We now play most of our games on the 2G Flicx Pitch and are able to experience cricket as it should be – on a true ground with a true pitch. This experience has helped us improve tremendously over other local teams in the area “
Manik Kuchroo
President and Captain of the Harvard Cricket Club
Location: U.S.A
HCC
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“The 2G Flicx Pitch will enable us to play cricket where we couldn’t before. It was easy to set up and gives a good playing surface for our students to practice and play matches on, increasing our participation greatly”
Paul Harrison, Director of Sport
William Perkin C of E School
Location: U.K
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“We have been playing cricket on 2G Flicx cricket pitch in Texas, USA since 2015. We are very pleased with how easy it is to set up cricket pitch on any ground surface you want to play cricket. We have played with regular leather balls and hard tennis balls and the bounce has been very consistent. The synthetic surface provides good grip for both the batsmen and bowler. The Flicx pitch is available in full length (22 yards) and half length (11 yards) and is priced reasonably. The Flicx customer support team has been very friendly to answer any questions and share information on how to properly use the pitch”
Hiren Joshi
Location: U.S.A
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“We used our 2G Flicx Pitch for a hard ball match weekend – 3 matches – with seniors in Iceland and it played very well in a challenging environment. We even had a 100 scored in the last T20 game”!
Darren Talbot
Iceland Cricket
Location: Europe
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“With no groundsman or expertise to prepare grass wickets, a 2G Flicx Pitch made a lot of sense for us and absolutely transformed the standard of cricket that we could teach. We now also play matches against other schools whilst our better cricketers no longer have to play shots on a makeshift, bobbly football pitch.”
Mark Costin
Sacred Heart School, Battersea
Location: U.K
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“The versatility of this product allows Middlesex Cricket to take the game to communities where there is poor or low provision of cricket pitches, it also allows us to increase playing sites in London where green space is in high demand and unfortunately reducing!”
Katie Berry
Middlesex Cricket
Location: U.K
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“For the CKPLP we were looking for a surface that was true, safe, and most importantly would not be impacted by the conditions. Flicx pitches not only do all this, but they also look amazing. The kids have really felt special, playing a tournament under lights, set off by a bright coloured pitch with logos on it.”
Nick Bentley
CKPL
Location: U.K
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“We chose the 2G Flicx Pitch because it’s a portable solution and means Novel Sports can set up a cricket experience centre at various locations for all to enjoy. We have already found that kids are very motivated to play on artificial surfaces such as the Flicx Pitch as it offers a good bounce and spin”
Duane Zaheer Lall
Novel Sports (Trinidad)
Location: Rest Of The World
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Flicx UK,

Walltree House Farm,
Brackley, Northants,
NN13 5NS

+44 (0) 01295 816765

sales@flicx.co.uk

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