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RETURNS AND REFUND POLICY

We hope that you are delighted with your 2G Flicx Pitch. We aim to provide detailed and accurate product information with lots of images and case histories to guide your purchase. However if you have received the goods and there is damage to the product or you are not satisfied with your purchase and wish to get a refund please read on.

1. Faulty Items:
If there is any fault to your 2G Flicx Pitch when received through either a manufacturing defect or delivery damage, we will provide either a full refund or replace any parts to ensure your 2G Flicx Pitch is in full working order. We also provide a 5 YEAR WARRANTY so any genuine faults with the product during this time will be covered.

Address: Flicx UK, Walltree House Farm, Steane, Brackley, NN13 5NS, UK

2. Returning Items:
If for any reason you are not entirely satisfied, you may return any item for a full refund or exchange within 30 days from the date on your order. However, we cannot accept returned goods that we reasonably believe to have been used for any period of time. In such circumstances, we will notify you that no refund will be available, and you will be responsible for arranging for such goods to be returned to you within 30 days of our notification.

Returns Address: Flicx UK, Walltree House Farm, Steane, Brackley, NN13 5NS, UK

Please contact us in writing if you wish to have a refund on your 2G Flicx Pitch purchase then re-package the goods in their original packaging, post the goods back to us (this is at cost to the customer) and we will arrange the exchange or refund for you.

Refunding your money:

If you require a refund we will refund the full price paid by you for the goods within seven (7) days of receiving your returned goods, provided that you have returned the goods to us according to our returns policy within 30 working days of the order date. No delivery or courier charges, special delivery or recorded delivery costs will be refunded for returns unless the product is damaged. Refunds will only be made against the original credit/debit/gift card used.

WHAT OUR CLIENTS SAY...

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“Our 2G Flicx Pitch is really good. Our bowlers really like it and we have achieved considerable success this season with the bat. Playing on a Flicx Pitch is a really great and cost-effective option for us and we are very happy with the pitches performance”
Soundar Alagesan
CCB Bayern
Location: Europe
CCB
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“For the CKPLP we were looking for a surface that was true, safe, and most importantly would not be impacted by the conditions. Flicx pitches not only do all this, but they also look amazing. The kids have really felt special, playing a tournament under lights, set off by a bright coloured pitch with logos on it.”
Nick Bentley
CKPL
Location: U.K
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“With restricted access to the club’s indoor facilities, the Flicx Pitch has been a complete success and a genuine alternative hosting cricket on a local hockey astro under the floodlights. It has enabled our junior section to continue playing into the autumn and winter uninterrupted providing good grip and a responsive, hard wearing surface for a good bounce”
Paul Hacker
Eastbourne CC Chairman 
Location: U.K
Eastbourne
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The main aim of the Kent Cricket Club Sierra Leone is to engage young people from a range of backgrounds in areas affected by disaster, youth crime and anti-social behaviour. Many of the young people KCC has bought under its wing face an uncertain future and cricket has given them support, friendship, purpose and hope. The KCC have hosted regular Beach Cricket festivals on a Flicx Pitch
Kent Cricket Club, Sierra Leone
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“The versatility of this product allows Middlesex Cricket to take the game to communities where there is poor or low provision of cricket pitches, it also allows us to increase playing sites in London where green space is in high demand and unfortunately reducing!”
Katie Berry
Middlesex Cricket
Location: U.K
mcc
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“Flicx have created a cricket wicket more true than any other artificial any of us have played on. Favouring neither batsmen nor bowlers, this is an excellent piece of kit which will help youngsters develop their cricket and adults hone their skills – highly recommended for any club.”
Alex Britten
Southwold Cricket Club
Location: U.K
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“The experience we’ve got from Flicx has been really good. The great thing about the pitch is that you literally roll it up and move it to a new area. It’s very easy to do. It’s the sort of thing, as a parent, that you can leave your kids comfortably playing on their own. You’re not going to get a ball up around your head or ankles.”
David Redshaw
Home
Location: U.K
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“We have been playing cricket on 2G Flicx cricket pitch in Texas, USA since 2015. We are very pleased with how easy it is to set up cricket pitch on any ground surface you want to play cricket. We have played with regular leather balls and hard tennis balls and the bounce has been very consistent. The synthetic surface provides good grip for both the batsmen and bowler. The Flicx pitch is available in full length (22 yards) and half length (11 yards) and is priced reasonably. The Flicx customer support team has been very friendly to answer any questions and share information on how to properly use the pitch”
Hiren Joshi
Location: U.S.A
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“The Grassroots Cricket Fund helped Launceston Cricket Club purchase a Flicx Pitch. This has allowed the club to host junior matches on the outfield of our home ground at the NTCA complex, and it has also been used for senior training. We are grateful that the purchase of a Flicx Pitch has expanded the access we have to playing and training facilities”
Glenn Joyce
Launceston Cricket Club
Location: Australia
LCC

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