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RETURNS AND REFUND POLICY

We hope that you are delighted with your 2G Flicx Pitch. We aim to provide detailed and accurate product information with lots of images and case histories to guide your purchase. However if you have received the goods and there is damage to the product or you are not satisfied with your purchase and wish to get a refund please read on.

1. Faulty Items:
If there is any fault to your 2G Flicx Pitch when received through either a manufacturing defect or delivery damage, we will provide either a full refund or replace any parts to ensure your 2G Flicx Pitch is in full working order. We also provide a 5 YEAR WARRANTY so any genuine faults with the product during this time will be covered.

Address: Flicx UK, Walltree House Farm, Steane, Brackley, NN13 5NS, UK

2. Returning Items:
If for any reason you are not entirely satisfied, you may return any item for a full refund or exchange within 30 days from the date on your order. However, we cannot accept returned goods that we reasonably believe to have been used for any period of time. In such circumstances, we will notify you that no refund will be available, and you will be responsible for arranging for such goods to be returned to you within 30 days of our notification.

Returns Address: Flicx UK, Walltree House Farm, Steane, Brackley, NN13 5NS, UK

Please contact us in writing if you wish to have a refund on your 2G Flicx Pitch purchase then re-package the goods in their original packaging, post the goods back to us (this is at cost to the customer) and we will arrange the exchange or refund for you.

Refunding your money:

If you require a refund we will refund the full price paid by you for the goods within seven (7) days of receiving your returned goods, provided that you have returned the goods to us according to our returns policy within 30 working days of the order date. No delivery or courier charges, special delivery or recorded delivery costs will be refunded for returns unless the product is damaged. Refunds will only be made against the original credit/debit/gift card used.

WHAT OUR CLIENTS SAY...

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“The 2G Flicx Pitch has been brilliant for us, we have been able to use for our Ladies softball, U11 softball and U11 hardball matches. It provides good consistent boundary and players can play their shots. “
Jake Cheesman
Penhurst CC
Location: U.K
PPCC
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“We used our 2G Flicx Pitch for a hard ball match weekend – 3 matches – with seniors in Iceland and it played very well in a challenging environment. We even had a 100 scored in the last T20 game”!
Darren Talbot
Iceland Cricket
Location: Europe
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“The versatility of this product allows Middlesex Cricket to take the game to communities where there is poor or low provision of cricket pitches, it also allows us to increase playing sites in London where green space is in high demand and unfortunately reducing!”
Katie Berry
Middlesex Cricket
Location: U.K
mcc
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“With no groundsman or expertise to prepare grass wickets, a 2G Flicx Pitch made a lot of sense for us and absolutely transformed the standard of cricket that we could teach. We now also play matches against other schools whilst our better cricketers no longer have to play shots on a makeshift, bobbly football pitch.”
Mark Costin
Sacred Heart School, Battersea
Location: U.K
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“The 2G Flicx Skills Pitch has been a fantastic addition for our cricketers for their winter training. Both batters and bowlers have benefited from more visual cues and targets, both individually and against each other”
Simon Francis
Warwick School
Location: U.K
Warwick
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“The kids absolutely loved playing on the 2G Flicx pitches with parents and families all wanting to take photos! If it wasn’t for the pitches our tour would not have been the success that it was and the team here at the Sixers will be utilising them further with our community events, clinics and for our Fan Day here at the SCG and throughout the season”
Liz McPherson, Fan, Activation and Community Manager
Sydney Sixers
Location: Australia
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There is no better solution on the market for clubs in New Zealand who are looking to increase their capacity whilst still offering a realistic cricket experience to both batsmen and bowlers.”
Neeraj Kumar
Complete Cricket
Location: New Zealand
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“Our 2G Flicx Multi Age Pitch has been great at increasing the volume of cricket played at school – it will be essential moving forwards as we look to get some more Girls Cricket played as well.”
Ben Gibbons
Queen Ethelburga's
Location: U.K
QE
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“The 2G Flicx Pitch will enable us to play cricket where we couldn’t before. It was easy to set up and gives a good playing surface for our students to practice and play matches on, increasing our participation greatly”
Paul Harrison, Director of Sport
William Perkin C of E School
Location: U.K
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