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RETURNS AND REFUND POLICY

We hope that you are delighted with your 2G Flicx Pitch. We aim to provide detailed and accurate product information with lots of images and case histories to guide your purchase. However if you have received the goods and there is damage to the product or you are not satisfied with your purchase and wish to get a refund please read on.

1. Faulty Items:
If there is any fault to your 2G Flicx Pitch when received through either a manufacturing defect or delivery damage, we will provide either a full refund or replace any parts to ensure your 2G Flicx Pitch is in full working order. We also provide a 5 YEAR WARRANTY so any genuine faults with the product during this time will be covered.

Address: Flicx UK, Walltree House Farm, Steane, Brackley, NN13 5NS, UK

2. Returning Items:
If for any reason you are not entirely satisfied, you may return any item for a full refund or exchange within 30 days from the date on your order. However, we cannot accept returned goods that we reasonably believe to have been used for any period of time. In such circumstances, we will notify you that no refund will be available, and you will be responsible for arranging for such goods to be returned to you within 30 days of our notification.

Returns Address: Flicx UK, Walltree House Farm, Steane, Brackley, NN13 5NS, UK

Please contact us in writing if you wish to have a refund on your 2G Flicx Pitch purchase then re-package the goods in their original packaging, post the goods back to us (this is at cost to the customer) and we will arrange the exchange or refund for you.

Refunding your money:

If you require a refund we will refund the full price paid by you for the goods within seven (7) days of receiving your returned goods, provided that you have returned the goods to us according to our returns policy within 30 working days of the order date. No delivery or courier charges, special delivery or recorded delivery costs will be refunded for returns unless the product is damaged. Refunds will only be made against the original credit/debit/gift card used.

WHAT OUR CLIENTS SAY...

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The portability of the Flicx Pitch negated the issue of lack of space allowing the pitch to be put down on existing soccer and baseball fields which are currently more popular sports in Colombia. The pitch has provided the opportunity for cricket to flourish in Colombia as well as create the awareness it has needed to grow.
Andrew Wright
Cricket Colombia
Location: Rest Of The World
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“The versatility of this product allows Middlesex Cricket to take the game to communities where there is poor or low provision of cricket pitches, it also allows us to increase playing sites in London where green space is in high demand and unfortunately reducing!”
Katie Berry
Middlesex Cricket
Location: U.K
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“Batsmen like playing on the 2G Flicx Pitch wickets as they produce even bounce and good pace which has increased the level of competitiveness in our matches and the ball comes onto the bat nicely so shots like drives can be executed in confidence. We are very satisfied with how the 2G Flicx Pitches are working for us”.
Aditya Sehgal
San Diego Cricket Association
Location: U.S.A
sdca
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“The 2G Flicx Pitch will enable us to play cricket where we couldn’t before. It was easy to set up and gives a good playing surface for our students to practice and play matches on, increasing our participation greatly”
Paul Harrison, Director of Sport
William Perkin C of E School
Location: U.K
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“Our new pitch allows an even playing field for the batsman and bowlers, helps the youngsters develop their skills as well as provides a set-up for adults to hone their skills. We truly believe that the 2G Flicx is to play a catalyst for us as a club to reach one of our true goals and that is to create opportunities for more people to enjoy the global game!!”
Chairman
Utah Lions
Location: U.S.A
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“Our 2G Flicx Pitch has performed extremely really well so far and we have already used it on four different surfaces around the city. On grass the bounce was excellent and then on three differing artificial surfaces again we are very happy as the mat settled down nicely and quickly moulded to the under surface ahead of matches and training”
Barrie Knowles
Coimbra Knights
Location: Europe
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“The 2G Flicx cricket pitch helped us tremendously with our pop-up cricket events as we are able to take the game of cricket anywhere. The upgraded 2G surface provides such good pace and bounce even in areas that you would never be able to play cricket usually while the colour coded tiles in the 2G Flicx skills pitch help aspiring cricketers to focus on their areas when bowling and batting. It also makes the game look more fun and exciting”
Nick Robinson, Project Officer
Yorkshire Cricket Foundation
Location: U.K
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There is no better solution on the market for clubs in New Zealand who are looking to increase their capacity whilst still offering a realistic cricket experience to both batsmen and bowlers.”
Neeraj Kumar
Complete Cricket
Location: New Zealand
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“Flicx is more than just a cricket pitch, it’s an enabler to change lives. The standard of batting from the Timor-Leste players has improved significantly in just the short time we have been using the pitch”
Mark Young
Timor- Leste Cricket
Location: Rest Of The World

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Flicx UK,

Walltree House Farm,
Brackley, Northants,
NN13 5NS

+44 (0) 01295 816765

sales@flicx.co.uk

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