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RETURNS AND REFUND POLICY

We hope that you are delighted with your 2G Flicx Pitch. We aim to provide detailed and accurate product information with lots of images and case histories to guide your purchase. However if you have received the goods and there is damage to the product or you are not satisfied with your purchase and wish to get a refund please read on.

1. Faulty Items:
If there is any fault to your 2G Flicx Pitch when received through either a manufacturing defect or delivery damage, we will provide either a full refund or replace any parts to ensure your 2G Flicx Pitch is in full working order. We also provide a 5 YEAR WARRANTY so any genuine faults with the product during this time will be covered.

Address: Flicx UK, Walltree House Farm, Steane, Brackley, NN13 5NS, UK

2. Returning Items:
If for any reason you are not entirely satisfied, you may return any item for a full refund or exchange within 30 days from the date on your order. However, we cannot accept returned goods that we reasonably believe to have been used for any period of time. In such circumstances, we will notify you that no refund will be available, and you will be responsible for arranging for such goods to be returned to you within 30 days of our notification.

Returns Address: Flicx UK, Walltree House Farm, Steane, Brackley, NN13 5NS, UK

Please contact us in writing if you wish to have a refund on your 2G Flicx Pitch purchase then re-package the goods in their original packaging, post the goods back to us (this is at cost to the customer) and we will arrange the exchange or refund for you.

Refunding your money:

If you require a refund we will refund the full price paid by you for the goods within seven (7) days of receiving your returned goods, provided that you have returned the goods to us according to our returns policy within 30 working days of the order date. No delivery or courier charges, special delivery or recorded delivery costs will be refunded for returns unless the product is damaged. Refunds will only be made against the original credit/debit/gift card used.

WHAT OUR CLIENTS SAY...

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“The Grassroots Cricket Fund helped Launceston Cricket Club purchase a Flicx Pitch. This has allowed the club to host junior matches on the outfield of our home ground at the NTCA complex, and it has also been used for senior training. We are grateful that the purchase of a Flicx Pitch has expanded the access we have to playing and training facilities”
Glenn Joyce
Launceston Cricket Club
Location: Australia
LCC
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“The Flicx Pitch is an extremely powerful piece of equipment for the coaches and the ICC Academy, for numerous reasons. The pitch allows us to transform our ovals into an additional 2 grounds allowing us to play more games in shorter spaces of times. The pitches also create the ability for us to run junior tournaments with far greater ease.”
Samuel Charnley
ICC Academy
Location: UAE
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“These durable and portable pitches allow for two or more junior games to be played simultaneously on the one oval, meaning traditional cricket issues of space and pitch availability for juniors could become a thing of the past. We can get a better critical mass of players using one oval. Flicx Pitches are better for parents, better for players, gives a greater atmosphere and a better use of facilities” “We can get a better critical mass of players using one oval,”
Mark Webber
Walkerville Cricket Club
Location: Australia
WCC
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“Our 2G Flicx Multi Age Pitch has been great at increasing the volume of cricket played at school – it will be essential moving forwards as we look to get some more Girls Cricket played as well.”
Ben Gibbons
Queen Ethelburga's
Location: U.K
QE
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“The experience we’ve got from Flicx has been really good. The great thing about the pitch is that you literally roll it up and move it to a new area. It’s very easy to do. It’s the sort of thing, as a parent, that you can leave your kids comfortably playing on their own. You’re not going to get a ball up around your head or ankles.”
David Redshaw
Home
Location: U.K
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“We chose the 2G Flicx Pitch because it’s a portable solution and means Novel Sports can set up a cricket experience centre at various locations for all to enjoy. We have already found that kids are very motivated to play on artificial surfaces such as the Flicx Pitch as it offers a good bounce and spin”
Duane Zaheer Lall
Novel Sports (Trinidad)
Location: Rest Of The World
novel
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The main aim of the Kent Cricket Club Sierra Leone is to engage young people from a range of backgrounds in areas affected by disaster, youth crime and anti-social behaviour. Many of the young people KCC has bought under its wing face an uncertain future and cricket has given them support, friendship, purpose and hope. The KCC have hosted regular Beach Cricket festivals on a Flicx Pitch
Kent Cricket Club, Sierra Leone
Location: Rest Of The World
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“The 2G Flicx Skills Pitch has been a fantastic addition for our cricketers for their winter training. Both batters and bowlers have benefited from more visual cues and targets, both individually and against each other”
Simon Francis
Warwick School
Location: U.K
Warwick
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“For the CKPLP we were looking for a surface that was true, safe, and most importantly would not be impacted by the conditions. Flicx pitches not only do all this, but they also look amazing. The kids have really felt special, playing a tournament under lights, set off by a bright coloured pitch with logos on it.”
Nick Bentley
CKPL
Location: U.K
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Flicx UK,

Walltree House Farm,
Brackley, Northants,
NN13 5NS

+44 (0) 01295 816765

sales@flicx.co.uk

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