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DELIVERY POLICY AND SHIPPING FAQ’S

Before ordering a pitch from Flicx, do read our delivery information

How long does it take to process an order?

Each 2G Flicx Pitch, Batting end and throwdown is handmade to order in the UK by Flicx UK (in the majority of cases that would be by our master pitch maker Rob). Please allow 3-5 working days for manufacture (during peak times our lead times may increase but any increase in lead times will be noted on the website so you are aware before you order). When you place an order on our website, you will be emailed an order confirmation then once your pitch is ready to dispatch we will send tracking as well as a delivery email sequence including installation information.

What UK Shipping options are available?

We use a next working day service for customers on the UK mainland. At peak times for our couriers, delays can result but these are unusual and tend just to be a one day delay. Delivery prices in the UK depending on the pitch size ordered (see table below)
Product Estimated delivery time Price
Match Pitches (14m – 22m pitches) Next Working Day £85
Batting Ends (10 + 7.5m) Next Working Day £42.50
Throwdowns (4m) Next Working Day £24

I am an international customer – how long will my pitch take to arrive?

We quote all international orders with a bespoke delivery quote based on location. This can be by air or sea depending which is quickest or most cost effective. Once your pitch is manufactured and ready to dispatch again we will be in touch to confirm the delivery provider and service used. Your original quote will also confirm if any duties need to be paid on arrival and any custom documents required.

How much extra time should I allow for logo printing or bespoke colored pitches?

If you are purchasing a pitch, batting end or throwdown with a logo, do allow an extra week for printing. A high res logo needs to be supplied and we can send mock ups ahead of your order to confirm placement and colours. We can also match a pitch to a specific pantone shade to create fully branded pitches for sponsors to use in fan engagement, activation events. If bespoke tiles are required longer lead times apply (typically an extra month) but these pitches look epic !!

Is it possible to collect an order from the Flicx UK office?

Yes you are welcome to come and collect your pitch from us if you are local to NN13 5NS. Just check in before you travel to ensure the office is open and you will need a truck or van large enough for your pitch to fit in (rolled up).

WHAT OUR CLIENTS SAY...

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“Flicx have created a cricket wicket more true than any other artificial any of us have played on. Favouring neither batsmen nor bowlers, this is an excellent piece of kit which will help youngsters develop their cricket and adults hone their skills – highly recommended for any club.”
Alex Britten
Southwold Cricket Club
Location: U.K
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“Batsmen like playing on the 2G Flicx Pitch wickets as they produce even bounce and good pace which has increased the level of competitiveness in our matches and the ball comes onto the bat nicely so shots like drives can be executed in confidence. We are very satisfied with how the 2G Flicx Pitches are working for us”.
Aditya Sehgal
San Diego Cricket Association
Location: U.S.A
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The main aim of the Kent Cricket Club Sierra Leone is to engage young people from a range of backgrounds in areas affected by disaster, youth crime and anti-social behaviour. Many of the young people KCC has bought under its wing face an uncertain future and cricket has given them support, friendship, purpose and hope. The KCC have hosted regular Beach Cricket festivals on a Flicx Pitch
Kent Cricket Club, Sierra Leone
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“Our 2G Flicx Multi Age Pitch has been great at increasing the volume of cricket played at school – it will be essential moving forwards as we look to get some more Girls Cricket played as well.”
Ben Gibbons
Queen Ethelburga's
Location: U.K
QE
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“For the CKPLP we were looking for a surface that was true, safe, and most importantly would not be impacted by the conditions. Flicx pitches not only do all this, but they also look amazing. The kids have really felt special, playing a tournament under lights, set off by a bright coloured pitch with logos on it.”
Nick Bentley
CKPL
Location: U.K
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“Our 2G Flicx Pitch has performed extremely really well so far and we have already used it on four different surfaces around the city. On grass the bounce was excellent and then on three differing artificial surfaces again we are very happy as the mat settled down nicely and quickly moulded to the under surface ahead of matches and training”
Barrie Knowles
Coimbra Knights
Location: Europe
Coimbra-Knights
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“Our 2G Flicx Pitch is really good. Our bowlers really like it and we have achieved considerable success this season with the bat. Playing on a Flicx Pitch is a really great and cost-effective option for us and we are very happy with the pitches performance”
Soundar Alagesan
CCB Bayern
Location: Europe
CCB
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“The versatility of this product allows Middlesex Cricket to take the game to communities where there is poor or low provision of cricket pitches, it also allows us to increase playing sites in London where green space is in high demand and unfortunately reducing!”
Katie Berry
Middlesex Cricket
Location: U.K
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“We had a great weekend in Rotorua watching the young junior cricketers play on the 2G Flicx match pitch. It was great to watch such amazing young talent play. The 2G Flicx Pitch performed extremely well and the young cricketers and their families watched as they played under the lights, which is a once in a lifetime experience.
Mark Chapman
Rotorua Little League Cricket
Location: New Zealand

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DOWNLOAD YOUR FREE COPY OF THE 2023/24 2G FLICX PITCH BROCHURE

Fill in your details below to get your brochure download with detailed information on the products performance and design options for the world’s most versatile cricket pitch. If you are researching whether the 2G Flicx Pitch is the right solution for your club, school or garden, then this is the document you need jam packed full of case studies from 2G Flicx Pitch customers all around the world.