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DELIVERY POLICY AND SHIPPING FAQ’S

Before ordering a pitch from Flicx, do read our delivery information

How long does it take to process an order?

Each 2G Flicx Pitch, Batting end and throwdown is handmade to order in the UK by Flicx UK (in the majority of cases that would be by our master pitch maker Rob). Please allow 3-5 working days for manufacture (during peak times our lead times may increase but any increase in lead times will be noted on the website so you are aware before you order). When you place an order on our website, you will be emailed an order confirmation then once your pitch is ready to dispatch we will send tracking as well as a delivery email sequence including installation information.

What UK Shipping options are available?

We use a next working day service for customers on the UK mainland. At peak times for our couriers, delays can result but these are unusual and tend just to be a one day delay. Delivery prices in the UK depending on the pitch size ordered (see table below)
Product Estimated delivery time Price
Match Pitches (14m – 22m pitches) Next Working Day £85
Batting Ends (10 + 7.5m) Next Working Day £42.50
Throwdowns (4m) Next Working Day £24

I am an international customer – how long will my pitch take to arrive?

We quote all international orders with a bespoke delivery quote based on location. This can be by air or sea depending which is quickest or most cost effective. Once your pitch is manufactured and ready to dispatch again we will be in touch to confirm the delivery provider and service used. Your original quote will also confirm if any duties need to be paid on arrival and any custom documents required.

How much extra time should I allow for logo printing or bespoke colored pitches?

If you are purchasing a pitch, batting end or throwdown with a logo, do allow an extra week for printing. A high res logo needs to be supplied and we can send mock ups ahead of your order to confirm placement and colours. We can also match a pitch to a specific pantone shade to create fully branded pitches for sponsors to use in fan engagement, activation events. If bespoke tiles are required longer lead times apply (typically an extra month) but these pitches look epic !!

Is it possible to collect an order from the Flicx UK office?

Yes you are welcome to come and collect your pitch from us if you are local to NN13 5NS. Just check in before you travel to ensure the office is open and you will need a truck or van large enough for your pitch to fit in (rolled up).

WHAT OUR CLIENTS SAY...

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There is no better solution on the market for clubs in New Zealand who are looking to increase their capacity whilst still offering a realistic cricket experience to both batsmen and bowlers.”
Neeraj Kumar
Complete Cricket
Location: New Zealand
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“The Flicx Pitch is an extremely powerful piece of equipment for the coaches and the ICC Academy, for numerous reasons. The pitch allows us to transform our ovals into an additional 2 grounds allowing us to play more games in shorter spaces of times. The pitches also create the ability for us to run junior tournaments with far greater ease.”
Samuel Charnley
ICC Academy
Location: UAE
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“Our 2G Flicx Multi Age Pitch has been great at increasing the volume of cricket played at school – it will be essential moving forwards as we look to get some more Girls Cricket played as well.”
Ben Gibbons
Queen Ethelburga's
Location: U.K
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“Flicx have created a cricket wicket more true than any other artificial any of us have played on. Favouring neither batsmen nor bowlers, this is an excellent piece of kit which will help youngsters develop their cricket and adults hone their skills – highly recommended for any club.”
Alex Britten
Southwold Cricket Club
Location: U.K
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“We had a great weekend in Rotorua watching the young junior cricketers play on the 2G Flicx match pitch. It was great to watch such amazing young talent play. The 2G Flicx Pitch performed extremely well and the young cricketers and their families watched as they played under the lights, which is a once in a lifetime experience.
Mark Chapman
Rotorua Little League Cricket
Location: New Zealand
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“We have been playing cricket on 2G Flicx cricket pitch in Texas, USA since 2015. We are very pleased with how easy it is to set up cricket pitch on any ground surface you want to play cricket. We have played with regular leather balls and hard tennis balls and the bounce has been very consistent. The synthetic surface provides good grip for both the batsmen and bowler. The Flicx pitch is available in full length (22 yards) and half length (11 yards) and is priced reasonably. The Flicx customer support team has been very friendly to answer any questions and share information on how to properly use the pitch”
Hiren Joshi
Location: U.S.A
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“We used our 2G Flicx Pitch for a hard ball match weekend – 3 matches – with seniors in Iceland and it played very well in a challenging environment. We even had a 100 scored in the last T20 game”!
Darren Talbot
Iceland Cricket
Location: Europe
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“The 2G Flicx Pitch will enable us to play cricket where we couldn’t before. It was easy to set up and gives a good playing surface for our students to practice and play matches on, increasing our participation greatly”
Paul Harrison, Director of Sport
William Perkin C of E School
Location: U.K
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“The 2G Flicx cricket pitch helped us tremendously with our pop-up cricket events as we are able to take the game of cricket anywhere. The upgraded 2G surface provides such good pace and bounce even in areas that you would never be able to play cricket usually while the colour coded tiles in the 2G Flicx skills pitch help aspiring cricketers to focus on their areas when bowling and batting. It also makes the game look more fun and exciting”
Nick Robinson, Project Officer
Yorkshire Cricket Foundation
Location: U.K
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Flicx UK,

Walltree House Farm,
Brackley, Northants,
NN13 5NS

+44 (0) 01295 816765

sales@flicx.co.uk

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