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DELIVERY POLICY AND SHIPPING FAQ’S

Before ordering a pitch from Flicx, do read our delivery information

How long does it take to process an order?

Each 2G Flicx Pitch, Batting end and throwdown is handmade to order in the UK by Flicx UK (in the majority of cases that would be by our master pitch maker Rob). Please allow 3-5 working days for manufacture (during peak times our lead times may increase but any increase in lead times will be noted on the website so you are aware before you order). When you place an order on our website, you will be emailed an order confirmation then once your pitch is ready to dispatch we will send tracking as well as a delivery email sequence including installation information.

What UK Shipping options are available?

We use a next working day service for customers on the UK mainland. At peak times for our couriers, delays can result but these are unusual and tend just to be a one day delay. Delivery prices in the UK depending on the pitch size ordered (see table below)
Product Estimated delivery time Price
Match Pitches (14m – 22m pitches) Next Working Day £85
Batting Ends (10 + 7.5m) Next Working Day £42.50
Throwdowns (4m) Next Working Day £24

I am an international customer – how long will my pitch take to arrive?

We quote all international orders with a bespoke delivery quote based on location. This can be by air or sea depending which is quickest or most cost effective. Once your pitch is manufactured and ready to dispatch again we will be in touch to confirm the delivery provider and service used. Your original quote will also confirm if any duties need to be paid on arrival and any custom documents required.

How much extra time should I allow for logo printing or bespoke colored pitches?

If you are purchasing a pitch, batting end or throwdown with a logo, do allow an extra week for printing. A high res logo needs to be supplied and we can send mock ups ahead of your order to confirm placement and colours. We can also match a pitch to a specific pantone shade to create fully branded pitches for sponsors to use in fan engagement, activation events. If bespoke tiles are required longer lead times apply (typically an extra month) but these pitches look epic !!

Is it possible to collect an order from the Flicx UK office?

Yes you are welcome to come and collect your pitch from us if you are local to NN13 5NS. Just check in before you travel to ensure the office is open and you will need a truck or van large enough for your pitch to fit in (rolled up).

WHAT OUR CLIENTS SAY...

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“The Grassroots Cricket Fund helped Launceston Cricket Club purchase a Flicx Pitch. This has allowed the club to host junior matches on the outfield of our home ground at the NTCA complex, and it has also been used for senior training. We are grateful that the purchase of a Flicx Pitch has expanded the access we have to playing and training facilities”
Glenn Joyce
Launceston Cricket Club
Location: Australia
LCC
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“The Flicx Pitch is an extremely powerful piece of equipment for the coaches and the ICC Academy, for numerous reasons. The pitch allows us to transform our ovals into an additional 2 grounds allowing us to play more games in shorter spaces of times. The pitches also create the ability for us to run junior tournaments with far greater ease.”
Samuel Charnley
ICC Academy
Location: UAE
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“The 2G Flicx cricket pitch helped us tremendously with our pop-up cricket events as we are able to take the game of cricket anywhere. The upgraded 2G surface provides such good pace and bounce even in areas that you would never be able to play cricket usually while the colour coded tiles in the 2G Flicx skills pitch help aspiring cricketers to focus on their areas when bowling and batting. It also makes the game look more fun and exciting”
Nick Robinson, Project Officer
Yorkshire Cricket Foundation
Location: U.K
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“In the summer of last year, we purchased two more Flicx pitches and have spread them around the country hosting our adult leagues. You cannot put a price on what the Flicx pitch has done for cricket in Israel – it is without a doubt the best investment that we have made and without it, we would have no facilities”
Herschel Gutman
Israel Cricket Association
Location: Rest Of The World
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“Flicx have created a cricket wicket more true than any other artificial any of us have played on. Favouring neither batsmen nor bowlers, this is an excellent piece of kit which will help youngsters develop their cricket and adults hone their skills – highly recommended for any club.”
Alex Britten
Southwold Cricket Club
Location: U.K
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“Bute County fully endorse the obvious logic in purchasing a Flicx 2G wicket. The benefits are numerous and it’s very easy for two people to transport and then quickly roll out to get the game started.”
David Mackay, former chairman
Bute County CC
Location: U.K
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“The versatility of this product allows Middlesex Cricket to take the game to communities where there is poor or low provision of cricket pitches, it also allows us to increase playing sites in London where green space is in high demand and unfortunately reducing!”
Katie Berry
Middlesex Cricket
Location: U.K
mcc
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“Playing on a Flicx Pitch does help with the quality of the games and more runs have been scored especially with the mini pitches where there has been a significant upgrade with the standards”. The 2G Flicx Pitch has met all our expectations, it’s a great product and requires less ground preparation and maintenance versus preparing a natural turf wicket.”
William Belford
Holywood CC
Location: U.K
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“The 2G Flicx Pitch has been brilliant for us, we have been able to use for our Ladies softball, U11 softball and U11 hardball matches. It provides good consistent boundary and players can play their shots. “
Jake Cheesman
Penhurst CC
Location: U.K
PPCC

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Flicx UK,

Walltree House Farm,
Brackley, Northants,
NN13 5NS

+44 (0) 01295 816765

sales@flicx.co.uk

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