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Delivery Policy and Shipping FAQ’s

Before ordering a pitch from Flicx, do read our delivery information

How long does it take to process an order?

Each 2G Flicx Pitch, Batting end and throwdown is handmade to order in the UK by Flicx UK (in the majority of cases that would be by our master pitch maker Rob). Please allow 3-5 working days for manufacture (during peak times our lead times may increase but any increase in lead times will be noted on the website so you are aware before you order). When you place an order on our website, you will be emailed an order confirmation then once your pitch is ready to dispatch we will send tracking as well as a delivery email sequence including installation information.

What UK Shipping options are available?

We use a next working day service for customers on the UK mainland. At peak times for our couriers, delays can result but these are unusual and tend just to be a one day delay. Delivery prices in the UK depending on the pitch size ordered (see table below)

ProductEstimated delivery timePrice
Match Pitches (14m – 22m pitches)Next Working Day£85
Batting Ends (10 + 7.5m)Next Working Day£42.50
Throwdowns (4m)Next Working Day£24

I am an international customer – how long will my pitch take to arrive?

We quote all international orders with a bespoke delivery quote based on location. This can be by air or sea depending which is quickest or most cost effective. Once your pitch is manufactured and ready to dispatch again we will be in touch to confirm the delivery provider and service used. Your original quote will also confirm if any duties need to be paid on arrival and any custom documents required.

How much extra time should I allow for logo printing or bespoke colored pitches?

If you are purchasing a pitch, batting end or throwdown with a logo, do allow an extra week for printing. A high res logo needs to be supplied and we can send mock ups ahead of your order to confirm placement and colours. We can also match a pitch to a specific pantone shade to create fully branded pitches for sponsors to use in fan engagement, activation events. If bespoke tiles are required longer lead times apply (typically an extra month) but these pitches look epic !!

Is it possible to collect an order from the Flicx UK office?

Yes you are welcome to come and collect your pitch from us if you are local to NN13 5NS. Just check in before you travel to ensure the office is open and you will need a truck or van large enough for your pitch to fit in (rolled up).

What our Clients say...

“We used our 2G Flicx Pitch for a hard ball match weekend – 3 matches – with seniors in Iceland and it played very well in a challenging environment.
We even had a 100 scored in the last T20 game”!

Darren Talbot, Iceland Cricket

“In the summer of last year, we purchased two more Flicx pitches and have spread them around the country hosting our adult leagues. You cannot put a price on what the Flicx pitch has done for cricket in Israel – it is without a doubt the best investment that we have made and without it, we would have no facilities”

Herschel Gutman, Israel Cricket Association

“Our 2G Flicx Pitch is really good. Our bowlers really like it and we have achieved considerable success this season with the bat. Playing on a Flicx Pitch is a really great and cost-effective option for us and we are very happy with the pitches performance”

Soundar Alagesan, CCB Bayern

“The 2G Flicx Pitch will enable us to play cricket where we couldn’t before. It was easy to set up and gives a good playing surface for our students to practice and play matches on, increasing our participation greatly”.

Paul Harrison, Director of Sport , William Perkin C of E School

“The 2G Flicx Skills Pitch has been a fantastic addition for our cricketers for their winter training. Both batters and bowlers have benefited from more visual cues and targets, both individually and against each other”

Simon Francis, Warwick School

“Flicx have created a cricket wicket more true than any other artificial any of us have played on. Favouring neither batsmen nor bowlers, this is an excellent piece of kit which will help youngsters develop their cricket and adults hone their skills – highly recommended for any club.

Alex Britten, Southwold Cricket Club

“With no groundsman or expertise to prepare grass wickets, a drop-in pitch made a lot of sense for us. The 2G Flicx Pitch has absolutely TRANSFORMED THE STANDARD of cricket that we can teach and means we also now play matches against other schools. It has also pushed our better cricketers who no longer have to rely on a makeshift, bobbly football pitch.”

Mark Costin, Sacred Heart School, Battersea

“Bute County fully endorse the obvious logic in purchasing a Flicx 2G wicket. The benefits are numerous and it’s very easy for two people to transport and then quickly roll out to get the game started.”

David Mackay. Bute County CC

“Playing on a Flicx Pitch does help with the quality of the games and more runs have been scored especially with the mini pitches where there has been a significant upgrade with the standards”. The 2G Flicx Pitch has met all our expectations, it’s a great product and requires less ground preparation and maintenance versus preparing a natural turf wicket.”

William Belford, Holywood CC

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