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Delivery Policy and Shipping FAQ’s

Before ordering a pitch from Flicx, do read our delivery information

How long does it take to process an order?

Each 2G Flicx Pitch, Batting end and throwdown is handmade to order in the UK by Flicx UK (in the majority of cases that would be by our master pitch maker Rob). Please allow 3-5 working days for manufacture (during peak times our lead times may increase but any increase in lead times will be noted on the website so you are aware before you order). When you place an order on our website, you will be emailed an order confirmation then once your pitch is ready to dispatch we will send tracking as well as a delivery email sequence including installation information.

What UK Shipping options are available?

We use a next working day service for customers on the UK mainland. At peak times for our couriers, delays can result but these are unusual and tend just to be a one day delay. Delivery prices in the UK depending on the pitch size ordered (see table below)

Product Estimated delivery time Price
Match Pitches (14m – 22m pitches) Next Working Day £85
Batting Ends (10 + 7.5m) Next Working Day £42.50
Throwdowns (4m) Next Working Day £24

I am an international customer – how long will my pitch take to arrive?

We quote all international orders with a bespoke delivery quote based on location. This can be by air or sea depending which is quickest or most cost effective. Once your pitch is manufactured and ready to dispatch again we will be in touch to confirm the delivery provider and service used. Your original quote will also confirm if any duties need to be paid on arrival and any custom documents required.

How much extra time should I allow for logo printing or bespoke colored pitches?

If you are purchasing a pitch, batting end or throwdown with a logo, do allow an extra week for printing. A high res logo needs to be supplied and we can send mock ups ahead of your order to confirm placement and colours. We can also match a pitch to a specific pantone shade to create fully branded pitches for sponsors to use in fan engagement, activation events. If bespoke tiles are required longer lead times apply (typically an extra month) but these pitches look epic !!

Is it possible to collect an order from the Flicx UK office?

Yes you are welcome to come and collect your pitch from us if you are local to NN13 5NS. Just check in before you travel to ensure the office is open and you will need a truck or van large enough for your pitch to fit in (rolled up).

What our Clients say...

“The 2G Flicx Pitch has been brilliant for us, we have been able to use for our Ladies softball, U11 softball and U11 hardball matches. It provides good consistent boundary and players can play their shots. “

Jake Cheesman, Penhurst CC

“Bute County fully endorse the obvious logic in purchasing a Flicx 2G wicket. The benefits are numerous and it’s very easy for two people to transport and then quickly roll out to get the game started.”

David Mackay. Bute County CC

“The versatility of this product allows Middlesex Cricket to take the game to communities where there is poor or low provision of cricket pitches, it also allows us to increase playing sites in London where green space is in high demand and unfortunately reducing!

Katie Berry, Middlesex Cricket

“The 2G Flicx Pitch will enable us to play cricket where we couldn’t before. It was easy to set up and gives a good playing surface for our students to practice and play matches on, increasing our participation greatly”.

Paul Harrison, Director of Sport , William Perkin C of E School

“Flicx have created a cricket wicket more true than any other artificial any of us have played on. Favouring neither batsmen nor bowlers, this is an excellent piece of kit which will help youngsters develop their cricket and adults hone their skills – highly recommended for any club.

Alex Britten, Southwold Cricket Club

“Flicx is more than just a cricket pitch, it’s an enabler to change lives. The standard of batting from the Timor-Leste players has improved significantly in just the short time we have been using the pitch”

Mark Young, Timor- Leste Cricket

“The Grassroots Cricket Fund helped Launceston Cricket Club purchase a Flicx Pitch. This has allowed the club to host junior matches on the outfield of our home ground at the NTCA complex, and it has also been used for senior training. We are grateful that the purchase of a Flicx Pitch has expanded the access we have to playing and training facilities”

Glenn Joyce, President, Launceston Cricket Club

“With no groundsman or expertise to prepare grass wickets, a drop-in pitch made a lot of sense for us. The 2G Flicx Pitch has absolutely TRANSFORMED THE STANDARD of cricket that we can teach and means we also now play matches against other schools. It has also pushed our better cricketers who no longer have to rely on a makeshift, bobbly football pitch.”

Mark Costin, Sacred Heart School, Battersea

“We used our 2G Flicx Pitch for a hard ball match weekend – 3 matches – with seniors in Iceland and it played very well in a challenging environment.
We even had a 100 scored in the last T20 game”!

Darren Talbot, Iceland Cricket

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