DELIVERY POLICY AND SHIPPING FAQ’S
Before ordering a pitch from Flicx, do read our delivery information
How long does it take to process an order?
Each 2G Flicx Pitch, Batting end and throwdown is handmade to order in the UK by Flicx UK (in the majority of cases that would be by our master pitch maker Rob). Please allow 3-5 working days for manufacture (during peak times our lead times may increase but any increase in lead times will be noted on the website so you are aware before you order). When you place an order on our website, you will be emailed an order confirmation then once your pitch is ready to dispatch we will send tracking as well as a delivery email sequence including installation information.What UK Shipping options are available?
We use a next working day service for customers on the UK mainland. At peak times for our couriers, delays can result but these are unusual and tend just to be a one day delay. Delivery prices in the UK depending on the pitch size ordered (see table below)| Product | Estimated delivery time | Price |
| Match Pitches (14m – 22m pitches) | Next Working Day | £85 |
| Batting Ends (10 + 7.5m) | Next Working Day | £42.50 |
| Throwdowns (4m) | Next Working Day | £24 |
I am an international customer – how long will my pitch take to arrive?
We quote all international orders with a bespoke delivery quote based on location. This can be by air or sea depending which is quickest or most cost effective. Once your pitch is manufactured and ready to dispatch again we will be in touch to confirm the delivery provider and service used. Your original quote will also confirm if any duties need to be paid on arrival and any custom documents required.How much extra time should I allow for logo printing or bespoke colored pitches?
If you are purchasing a pitch, batting end or throwdown with a logo, do allow an extra week for printing. A high res logo needs to be supplied and we can send mock ups ahead of your order to confirm placement and colours. We can also match a pitch to a specific pantone shade to create fully branded pitches for sponsors to use in fan engagement, activation events. If bespoke tiles are required longer lead times apply (typically an extra month) but these pitches look epic !!Is it possible to collect an order from the Flicx UK office?
Yes you are welcome to come and collect your pitch from us if you are local to NN13 5NS. Just check in before you travel to ensure the office is open and you will need a truck or van large enough for your pitch to fit in (rolled up).WHAT OUR CLIENTS SAY...
“Playing on a Flicx Pitch does help with the quality of the games and more runs have been scored especially with the mini pitches where there has been a significant upgrade with the standards”. The 2G Flicx Pitch has met all our expectations, it’s a great product and requires less ground preparation and maintenance versus preparing a natural turf wicket.”
“With restricted access to the club’s indoor facilities, the Flicx Pitch has been a complete success and a genuine alternative hosting cricket on a local hockey astro under the floodlights. It has enabled our junior section to continue playing into the autumn and winter uninterrupted providing good grip and a responsive, hard wearing surface for a good bounce”
“Our 2G Flicx Pitch is really good. Our bowlers really like it and we have achieved considerable success this season with the bat. Playing on a Flicx Pitch is a really great and cost-effective option for us and we are very happy with the pitches performance”
“The versatility of this product allows Middlesex Cricket to take the game to communities where there is poor or low provision of cricket pitches, it also allows us to increase playing sites in London where green space is in high demand and unfortunately reducing!”
“Batsmen like playing on the 2G Flicx Pitch wickets as they produce even bounce and good pace which has increased the level of competitiveness in our matches and the ball comes onto the bat nicely so shots like drives can be executed in confidence. We are very satisfied with how the 2G Flicx Pitches are working for us”.
“We had a great weekend in Rotorua watching the young junior cricketers play on the 2G Flicx match pitch. It was great to watch such amazing young talent play. The 2G Flicx Pitch performed extremely well and the young cricketers and their families watched as they played under the lights, which is a once in a lifetime experience.
“These durable and portable pitches allow for two or more junior games to be played simultaneously on the one oval, meaning traditional cricket issues of space and pitch availability for juniors could become a thing of the past. We can get a better critical mass of players using one oval. Flicx Pitches are better for parents, better for players, gives a greater atmosphere and a better use of facilities” “We can get a better critical mass of players using one oval,”
“We have been playing cricket on 2G Flicx cricket pitch in Texas, USA since 2015. We are very pleased with how easy it is to set up cricket pitch on any ground surface you want to play cricket. We have played with regular leather balls and hard tennis balls and the bounce has been very consistent. The synthetic surface provides good grip for both the batsmen and bowler. The Flicx pitch is available in full length (22 yards) and half length (11 yards) and is priced reasonably. The Flicx customer support team has been very friendly to answer any questions and share information on how to properly use the pitch”
The portability of the Flicx Pitch negated the issue of lack of space allowing the pitch to be put down on existing soccer and baseball fields which are currently more popular sports in Colombia. The pitch has provided the opportunity for cricket to flourish in Colombia as well as create the awareness it has needed to grow.
